Refund policy

Are you not satisfied with your order? We are very sorry to hear that, and we would love to know how we can make things right for you.

You can return your order within 30 days, and we will ensure that the purchase amount is transferred to your account within 5 business days after we receive the return.

Easy Returns in 3 Simple Steps:

Step 1: Contact our Customer Service
Use the contact form or send an email to support@buzzintronix.com, including your order number.

Step 2: Send Your Order
Send the items along with the completed return form to the address provided in our General Terms and Conditions as well as on the return form. Be sure to include a tracking code with the package. As the sender, you are fully responsible for the return shipping costs.

Step 3: Receive the Purchase Amount in Your Bank Account
Once we have received the package, we will ensure the purchase amount is transferred to your account within 5 business days.

NOTE: Products classified as "Hygienic Products" unfortunately cannot be returned for hygiene reasons (underwear, personal care products, health and wellness items, medical equipment, etc.).